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Your financial protection

We want our customers to have complete peace of mind when booking their holiday with us. That's why Magic of Maldives is a certified member of the Travel Trust Association (our membership number is Q1925), which provides our customers with 100% financial protection for their holiday, whether booking a package or accommodation only. This protection also applies to customers booking from outside the UK.

 

We have to comply with a strict Code of Conduct, and every penny a customer pays us has to be paid into a Trust Account, which is controlled by an independent Trustee. For full details of how this protection works, click here or visit www.traveltrust.co.uk.

 

If your booking includes a flight, your holiday is also ATOL protected. 

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

Our ATOL Number is T7639.

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What is the difference between Travel Trust Association and ABTA?

ABTA ended its consumer promise in 2006. This means that not all the travel arrangements you book through an ABTA member are necessarily protected in case of the financial failure of the travel company. You will need to ask the ABTA member how financially secure their travel arrangements are.

If the arrangements are not automatically protected, the ABTA member may be able to offer suitable insurance to cover you. If you book with a Travel Trust Association member your money is 100% financially protected.

 

This is achieved in two ways. Every Travel Trust Association member deposits your money into the Trust Account. A Trust Account is a bank account designated to hold the customers' money. Your money remains in the Trust Account and is supervised by an appointed Trustee who is either a banker, chartered or certified accountant or a solicitor. Both the Travel Trust Association members AND the Trustee are required to authorise payments from the Trust Account. In addition to being held in trust, your monies are also insured. A Stand Alone Safe Seat Plan policy is an insurance policy issued on your behalf by the Travel Trust Association member. If your money is not in the Trust Account, the Stand Alone Safe Seat Plan policy will reimburse the loss of any amount paid to a Travel Trust Association member up to the value of £11,000 per passenger. It is the combination of the Trust Account and the Stand Alone Safe Seat Plan that ensures all the money you have paid to a Travel Trust Association member is safely protected and available to pay for those services you have booked.

Please be aware this is NOT a travel insurance policy. The Stand Alone Safe Seat Plan will only protect the money you have paid to a Travel Trust Association member. You will need to take out a separate travel insurance policy to provide cover for cancellation, medical expenses and lost baggage etc.

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