How to book
Once you've decided on your holiday, are happy with our price quotation and want to book, we will ask you for a deposit of £150 or $200 USD per person. We will then secure your room with your chosen island and send you confirmation of your booking as soon as possible. If booking flights with us from the UK, some fares are available with the same £150pp deposit, while others require the full cost of the flights to be paid at the time of booking, in which case we won't take any further deposit.
Full payment for your holiday is due 8-10 weeks before departure, depending on the island.
Payment can be made by bank transfer (see below for International Bank Transfers), debit card or credit card. We will then issue all the documentation you need for your holiday.
Please note, card payments in currencies other than GBP may incur currency conversion charges from your card issuer.
We can accept International Bank Transfers – however please ensure the transfer fees have been paid by yourselves. We have GBP, USD and Euro bank accounts.
After you book
Please don't hesitate to contact us with any queries you have about any aspect of your holiday.
If you need to cancel your booking, the following cancellation fees apply:
Period before departure when written notice of cancellation is received by us and cancellation charge as a % of total holiday cost (excluding any insurance premiums and any amendment fees already paid to us)
+ 8 weeks Loss of deposit
51 days-70 days (inclusive) 50%
31-50 days (inclusive) 75%
0-30 days (inclusive) 100%
NB Some islands have different cancellation fees, we shall advise if this is the case
You have the right to cancel any transaction with us within seven days of your deposit being received by us and receive a full refund on accommodation costs, less any expenses we have incurred, if your booking is more than 10 weeks in advance. If you do cancel your holiday within this time period your payment will be refunded as per our terms and conditions. Please note that flights are often non-refundable, so a 100% cancellation fee may apply to the flight element of your holiday as soon as the booking is made and the ticket is issued. We strongly recommend you take out insurance that includes cover against irrecoverable cancellation costs.
We may be able to waive the above charges in exceptional cases, for example, if you have to change your dates due to serious illness or bereavement. Also, if you have only paid a deposit for accommodation and need to cancel or change your dates, it may be possible to use this deposit for travel at a later date.
Registered address: 5 Winchendon Road, Teddington, Middlesex TW11 0SU